Your #1 Buick & GMC Dealership in Youngstown, OH

This place has the worst service department I’ve ever experienced. It seems that they truly are #1 but not in a good way. It appears the service department is poorly managed. It shouldn’t take 90 minutes for an oil change that was scheduled. It appears they are understaffed but scheduling as if they are fully staffed? The department itself seemed to be mismanaged. I wasn’t the only one waiting extremely long for a service. Poor scheduling, poor service, poor management.

Dear Cochran Buick GMC Youngstown, I hope this review finds you well. I am writing to express my urgent need for a headlamp for my 2016 Buick Enclave, which has been in the repair shop for over two months due to damages sustained. After an extensive search, it has come to my attention that your establishment is the only place where this particular part is available. Regrettably, I have encountered a significant obstacle in procuring the needed headlamp. Despite my willingness to cover all associated expenses, including shipping costs, I have been informed by your shop that the part is available for local pick-up only, with no option for shipment. Given the circumstances and the extended duration my vehicle has been undergoing repairs, I implore you to reconsider your policy and accommodate my request for the shipment of the headlamp. This would greatly expedite the resolution of the repair process and alleviate the inconvenience I have endured. I understand and appreciate any logistical constraints your shop may face, but I kindly request your assistance in finding a feasible solution to this predicament. Your cooperation in this matter would be immensely appreciated. Sincerely, Rob Z

Salesman will lie and deceive you to sell you a car. One salesman in particular is Richard Maller chick.

We started with Wyatt Beck who took Care of us and explained everything we needed to know and we ended up with finance manager Corey who also took great care of us and also explained everything as we went through the process 😄😄 highly recommend 🥰

Our salesman was Steve Harper he was awesome!!!! We live 3 and a 1/2 hrs away and they delivered our vehicle to our door step. Steve was absolutely on top of everything I couldn’t have asked for anything else!!!!! We are Chevy people and Cochran will definitely get our business from here out 🎉

I bought a used Hyundai Elantra 5 months ago at which time they said they checked the vehicle and found nothing to report. Within 1 month it needed a new front headlight which I wasn’t that concerned about yet A couple months after that and about a month after they changed the oil it ran out of oil When we took it in they couldn’t find anything, charged me $150 and told me they couldn’t find anything, it wasn’t covered under the extended warranty, and it could have been that someone didn’t change the oil correctly - when I reminded them they changed the oil they backtracked and said their tests were not conclusive and I needed to take it to a Hyundai dealer. I took it to Preston Hyundai who checked it for free and couldn’t find anything wrong with the car after running a diagnostic. The car had about 78000 miles on it and we have driven it less than 3000 since then and last week we had to get the brakes replaced and the air filter which was totally clogged (Cochran did not change it during the oil change) I have bought used cars before but this a the first time I bought from Sweeney/Cochran and will never buy a vehicle from them again Buyer beware

The dealer and our salesperson Mitchell Hulvalchick were first rate all the way from start to finish on the leasing of our new vehicle! Mitch explained every step along the way and answered every question no matter how trivial they may have seemed. He made sure we were totally satisfied before we walked out of the dealership and we were that and more! He made a stressful decision for us into an enjoyable buying experience!

#1 Cochran Chevrolet is truly #1, Steve Harper was more than willing to my family and I. He sold us the car of our dreams. And it’s absolutely perfect. No pressure ,no hassle , very professional. I would definitely recommend friends and family. I’ll be doing business there from here on out. Thank you #1 Cochran and thank you Steve Harper.

It was a wonderful experience to buy my daughters Buick Encore here at #1 Cochran Chevrolet. They helped us immensely.

Steve was able to get me in a vehicle I’m in love with and even one with more features than the one I was looking at and for a cheaper price!! Everyone I worked with was helpful and friendly. 100% would recommend using this dealership

First the experience started horrible when I called to inquire about a vehicle I was told it was all getting inspected when I pushed a little harder talk to the manager he said it was out getting the bumper painted three days later I drive out to see the car and was told it did not have any paint work it was getting cleaned upon inspection of the vehicle I noticed it was covered with overspray the rear bumper had been painted as well as the rear passenger door do not trust this dealership they also did not want to let me pay cash for a vehicle which is pretty odd Take the extra time and effort to look for another dealership there are many vehicles out there this is not the only dealership in Ohio

Steve Harper was very helpful in my vehicle search. Very efficient and knowledgeable! Thanks for all the help.

Steve was very helpful and no pressure. I would recommend him to all family and friends. Made purchasing a vehicle a pleasant experience.

Great guy. Not pushy. Treats you with respect Gets you the best deal possible I was very satisfied

Steve is a true professional. He took care of me when I had a bad experience with a different dealership. I would recommend him to anyone looking for great service and I plan on using him for any future vehicle purchases. Count yourself lucky if Steve is helping you out.